Community Support Worker - Organisational Safeguarding Team - Working for Essex
Salary: £23,456 to £29,933 per annum
Closing date: 25 Sep 2023
Location: Chelmsford
Hours: Full-time
Req ID: 13804
Role: Social Care
About the role

Community Support Worker - Organisational Safeguarding Team

Permanent, Full Time

£23,456 to £29,933 per annum

Location: Chelmsford

Working Style: Community-based worker

With us, you can achieve more – for yourself as well as those you work to support. We’ll give you the tools and resources you need to enable vulnerable adults to live healthily and independently. And, as you continue to grow your expertise, you’ll play a key role in the development of our Organisational Safeguarding team. You will assess social care needs using a person centred and strengths-based approach and contribute to the development of care and support plans. The role will require you to manage a caseload, including assessment of risk through direct work, within a quality assurance process. A focus of the role will be to ensure vulnerable people are safeguarded in line with ECC’s statutory obligations.

This Community Support Worker opportunity is a countywide role predominantly operating in South and West Essex however you will also on occasion be required to support Organisational Safeguarding colleagues across mid and north Essex.

Please see further information regarding our Adult Social Care teams here.

The team

Within this specialist team, you will work alongside Social Workers and Occupational Therapists and contribute to organisational and individual section 42 safeguarding enquiries, working with care providers to ensure adults are safe, to identify and support the provider to reduce any immediate risks and support on-going stability and sustained improvement.

You will also be required to support Care Act Assessments or Reviews, mental capacity assessments- as part of this work.

You will be responsible for supporting incoming duty line, triage of referrals, including advice and guidance - to establish if it meets the safeguarding threshold.

You will also be required to attend and support Organisational Safeguarding meetings, engaging with adults and their families and providing clear feedback on the case and prevalent risks in the organisation and for adults in the service. Working in partnership across a range of professionals and organisations.

Make Safeguarding and Risk management recommendations and following these actions through to demonstrate improved practice. 

About Us

You will join a knowledgeable and supportive team, who are happy to share their knowledge and in addition, you will have opportunity to undertake training via the Essex Social Care Academy, and develop skills and understanding regarding your role and career progression. Regular Team Meetings, Practice Meetings and supervision will also enable you to develop your skills. In addition we offer flexible working over 37 hours/week.

To find out more about what it’s like working within ECC’s Adult Social Care services, please see a short video here.

About You

You’ll bring a strong ability to build effective relationships with adults and their families in times of challenge and crisis. You will have the drive and passion to want to make a difference, and a willingness to learn. Ideally you will have some experience of activity-based work with adults in a social care setting and some knowledge of legislative and policy guidance applicable within social care settings. You will bring passion and a keen interest in Adult Social Care/safeguarding experience and will be organised with experience of systems/recording. With us, you can achieve more – for yourself as well as the vulnerable adults you work to support. We’re always looking for new ways to deliver even better services, Community Support Workers play an integral role in supporting our Social Workers and Occupational Therapist. We encourage our multi-disciplinary teams to share their ideas and experience. We work together to get things done. Bring your positive, proactive attitude, and we’ll empower you to make the most of your experience as a Community Support Worker within Essex County Council (ECC) Adult Social Care services.

This role involves travelling around Essex. A driving licence and car - or the ability to meet the mobility requirements of the role through other means - is essential.

What we offer in return

We’ll support you to be to your best, with the resources, training and development to empower you. With a range of opportunities offered by our award-winning Essex Social Care Academy. And, with flexible working options and other lifestyle benefits, we’ll enable you to make the most of your life outside work, too.

Whatever you want to achieve in your social care career, you can do it here.

Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found on

To read more about us please visit: Adult Social Care

Essex County Council is proud to be a Disability Confident Leader. We’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.

We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

If you have queries on this role or require anything further, please email