RCHW Operations Manager - Working for Essex
Salary: Up to £54,117 per annum
Closing date: 12 Dec 2023
Location: Countywide
Hours: Full-time
Req ID: 14348
Role: Environments and Public Services
About the role

RCHW Operations Manager

Permanent, Full Time

Up to £54,117 per annum

Location: Countywide

Working Style: Anywhere worker

Closing Date: 12th December 2023

Essex is committed to ensuring it is a place where business can flourish, communities are supported to be more resilient, collective environmental impact is minimised and strong partnerships between the public, private and voluntary sector are secured to drive joint outcomes. 

Reporting to the Head of Service, the Operations Manager is responsible for the operational management of the Recycling Centre for Household Waste (RCHW) network with up to 5 direct reports including the RCHW Area Managers, each responsible for a number of recycling centres. Embedding the provision of a ‘safe service’ across all the council’s waste operations in compliance with the Health & Safety at Work Act etc 1974 and subsequent legislation in accordance with all statutory requirements and industry practice is a key requirement of this role.

The leader will be responsible for 21 RCHWs operating 7 days a week throughout the County of Essex.


  • Accountable for clear and robust leadership of all RCHW staff to ensure staff are clear of their direction, motivated and that productivity is maximised. The team performances are regularly monitored to ensure staff are developed positively driving efficient delivery. 
  • Work with a range of senior managers in Climate, Environment and Customer Services and, where necessary, from across ECC including partners and stakeholders, to define requirements and deliver activity ensuring best value for money and sustainable outcomes.
  • Create and reinforce a strong customer focussed, responsive and flexible culture, role modelling behaviours leading to and delivering customer focussed and responsive services. Drive change using business knowledge and expertise to lead teams to deliver services to the appropriate standard and to continuously seek innovative and efficient ways of working to meet customer expectations.
  • Responsible for managing a ‘safe service’ across all the council’s RCHW operations in compliance with the Health & Safety at Work Act 1974 and subsequent legislation in accordance with all statutory requirements, industry practice and ECC H&S policies.
  • Responsible for the financial management of the RCHW service ensuring financial resilience and full accountability for all related spend.
  • Responsible for ensuring waste activities undertaken by, or commissioned by the Council, are conducted in an appropriate and environmentally responsible manner, compliant with Environmental Permitting Regulations, Planning Consents and all other relevant waste legislation.
  • Responsible for ensuring service resilience during peak periods, adverse weather, weekends and Bank Holidays to maintain continuity in service delivery.
  • Deliver strategic guidance to assist with future service delivery options in support of the service.
  • Build strong relationships with both internal and external enforcement agencies, organisations and companies operating within the field of waste management such as the Environment Agency.
  • Maintain knowledge of statutory and regulatory changes within waste management to determine potential impacts on the Council and its services.
  • Accountable for all the maintenance , repair and infrastructure planning on all 21 RCHWs ensuring that all has been planned within the financial budget restraints of the year and accountable for developing a Pre planed maintenance schedule for the future work on the sites. Ensuring that all contractors have the correct RAMS and insurance to carry out of the work.
  • Accountable for the profit and loss within the 21 Waste sites (RCHW). Strong financial control is necessary for this role due to the large budget and overall spend on residual waste.


The Experience You Will Bring

  • Educated to degree level or equivalent by experience, with excellent oral and written communication skills.
  • Evidence of continuing professional development and expert knowledge in relevant professional areas, ideally with a Certificate of Technical Competence – CIWM (WAMITAB) Level 4 High Risk Operator Competence for Managing Transfer of Hazardous Waste in accordance with The Environmental Permitting (England and Wales) Regulations 2016.
  • Significant experience of managing health and safety in an operational waste management environment to IOSH and/or NEBOSH standard. 
  • Evidence of continuing professional development, and knowledge in relevant professional area with Membership of the Chartered Institute of Wastes Management. 
  • Extensive knowledge and experience of working in waste management (ideally within both the public and private sectors) involving waste related operational experience aimed at delivering excellent customer service and value for money. 
  • Excellent communication skills in all media, coupled with a persuasive, enthusiastic and encouraging manner and an ability to develop and maintain constructive and effective professional relationships. 


Please note that the job role requires you to be mobile throughout an operational area. Therefore, the post holder will need to have a driving licence and access to a vehicle, or the ability to meet the mobility requirements of the role through other means.


To read more about us please visit: Climate, Environment and Customer Services

Why Essex? 

Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England’s oldest town, Colchester, and two of its newest – Basildon and Harlow – are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us here.

Essex County Council is proud to be a Disability Confident Leader. We’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.

We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

What you should do next

If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website.

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.


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If you have queries on this role or require anything further, please email resourcing.team@essex.gov.uk

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