Systems Administrator (HR) - Working for Essex

About the role

Systems Administrator (HR)

Fixed Term, Full Time

£26,927 to £31,678 per annum

Location: Chelmsford

Closing Date: Wednesday 18th June 2025 at 11.59pm

Please note that this is a Secondment / Fixed Term Contract opportunity for a period of 14 months.

This position has been classed as an anywhere worker role but has an expectation that the successful candidate will attend the office, in Chelmsford, 2-3 days per month, on days of the organisations choice, with the remaining time allowing for remote working if desired.

Interview Date: Friday 27th of June and / Monday 30th of June 2025

To read more about our business area, please visit: People, Policy, Economy and Public Health

The Role

This role offers an exciting opportunity to join a small team friendly team of system administrators working to process position and hierarchy related changes in My Oracle. It is a varied role that includes system related tasks such as cleansing data, testing system upgrades and helping to resolve issues that affect the day to running of My Oracle. You will have the opportunity to collaborate with other teams across ECC and interact with customers to resolve self-serve and other issues.

The Opportunity

The HR Systems Officer will complete complex processing and manage simple projects of work in relation to system performance and development on HR systems. Customer liaison and understanding of business processing will be a key part of the role, ensuring that complex integrity checks and system processes are completed to give a seamless service to our customers.

Delivering expert knowledge and advice, the role requires good attention to deal and understanding of how the team processes impact end users, making recommendations and improvements to enhance the service.

Accountabilities

Responsible for undertaking system & data integrity checks and complex processes to ensure excellent delivery of service to system users.
Create and review processes and relevant documentation such as training materials and process mapping to enable improvement and clarity in working practices.
Contributes to finding innovative solutions to issues which could potentially impact or disrupt the customer experience and/or the processing cycle.
Providing expert knowledge of the systems and business processes to ensure seamless delivery.
Responsible for conducting testing and acceptance of test scripts in accordance with changes to the system. Ensuring all scripts are deposited within the library.
Work collaboratively across the team to manage simple project work, assisting with resource planning and comprehension of system activity at specific points within a schedule.
Input into continuous improvement projects across HR systems to ensure a culture of embracing change, including identifying efficiencies in processing tasks.
Responsible for the provision of timely, fit for purpose reports for customers, ensuring these meet individual requirements, including contributing to the development of new reports and business intelligence.

The Experience You Will Bring

Essential:

Knowledge of systems and processes, ideally related to Human Resources systems, however strong system knowledge from any sector will be considered.
Experience in working in a customer facing environment, demonstrating a passion for delivering excellent customer experiences.
Excellent communication skills – able to explain and adjust communication to a range of audiences; adept at communicating complex challenges in a clear, compelling way.
Previous experience of change and incident management processes.

Desirable:

Advanced knowledge of Microsoft Excel.
Educated to RQF Level 2 (GCSE) in both literacy and numeracy, or equivalent by experience.
Experience in systems testing.
Previous experience of Oracle based systems.

Why Essex?

As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we’re committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you.

In February 2025, Greater Essex was accepted onto the Government’s devolution priority programme, which will see local authorities in Essex work towards establishing a Mayoral Combined County Authority by May 2026. You can read more about devolution and local government reorganisation (LGR) on our careers site.

Essex County Council is proud to be a Disability Confident Leader. We’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

Once you’ve secured your role within Essex County Council you will receive many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs.

At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles, including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community

If you have queries on this role or require anything further, please email daniel.warner@essex.gov.uk

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