Community Support Worker (Neighbourhood Team)

About the role

Community Support Worker (Neighbourhood Team)

Permanent, Full Time

£25,395 to £32,131 per annum

Location: Basildon

Closing Date: 9th October 2025

We have an exciting opportunity within Early Intervention in South Essex for a Community Support Worker. You’ll be working within the Neighbourhood Team, based in Basildon, covering the East and Central Basildon area. If you’re caring, driven, innovative, and eager to make an impact, we want to hear from you!

As an ‘Community Based Worker’ position, the role will involve a combination of remote, community and office based working. There will be an expectation for you to attend the office based at Ely House, Basildon, approximately 2-3 days per week in addition to ‘as and when’ there is a business need.

Please note that the job role requires you to be mobile throughout an operational area. Therefore, the post holder will need to have a driving licence and access to a vehicle, or the ability to meet the mobility requirements of the role through other means.

The Role:

As a Community Support Worker, you will be undertaking assessments and reviews in line with our statutory duties under the Care Act to identify eligible needs and to then generate a person-centred and outcome focused support plan. You will be working in partnership and developing relationships with both internal and external colleagues / partners to achieve the best outcomes for Adults and Carers.

This is a “community-based” role, so you can expect to be regularly visiting residents in their home, meeting colleagues and working in the office as well as working from home.

You can expect a varied role, supporting adults of all ages (18+). Working as part of a supportive and knowledgeable team that encourages your career development and growth. You will demonstrate a commitment to learning and development to support yourself and the team to deliver the best service possible. An induction and appropriate training will be provided.

We’re a large Adult Social Care service, which prioritises residents of Essex having as much choice and control over the way they live their lives as possible. We think everyone should have the chance to live a full and fulfilling life with people they love and care about, doing things that matter to them and living in a place they can call home. We’re determined that with the right support, everyone can maintain or achieve some independence and we’re proud to be working to make these ambitions a reality.

This brief video provides an overview of the Community Support Worker role and includes insights from members of the ASC team – Watch Here.

About You:

An essential attribute for the role is to be ‘curious’ as thinking ‘outside the box’ is a must to achieve the best outcomes and to fully engage and utilise all that our community has to offer.
You’ll bring a strong ability to build effective relationships with adults and their families in times of challenge and crisis.
You will have the drive and passion to want to make a difference, and a willingness to learn.
Ideally you will have some experience of activity-based work with adults and some knowledge of legislative and policy guidance applicable within social care settings.

What We Can Offer in Return:

With ECC, you can receive support to be to your best …

Training and development to empower you from our award-winning Essex Social Care Academy.
Flexible working options
Generous holiday entitlement (with the option to purchase extra holiday)
Discount scheme (receive discounts or cash back from selected retailers, both online and in store)
Employee wellbeing and counselling
Life assurance of three times annual salary

Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found here pay and reward.

Why Essex?

To read more about us please visit:

Adult Social Care - Working for Essex

As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we’re committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you.

Essex County Council is proud to be a Disability Confident Leader. We’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.

We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles, including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone.

How to apply:

Start your journey within Adult Social Care by clicking the APPLY button now!

If you are interested in finding out more about this role or require further information, we would love to hear from you. Please email: Resourcing.Team@essex.gov.uk

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service.

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community.

Additional Information:

If you have queries on this role or require anything further, please email Resourcing.Team@essex.gov.uk

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