Saffron Centre for Young Musicians Support Assistant

About the role

Saffron Centre for Young Musicians Support Assistant

Permanent, Part Time

£25,081 per annum

Location: Saffron Walden

Closing Date: 26th February 2026

30 weeks of working 20 hours a week. (The Music Centre is open 10 weeks per term) with flexible working outside of the Centre opening times.

Please note – the successful candidate will need to be available every Saturday to oversee the provision across the Music Centre

Essex County Council (ECC) operates one of the largest Music Education Hubs in the UK through a grant from Arts Council England and is proud to offer a broad, inclusive programme of music education to the young people of Essex. We run a number of music centres across the Hub region, and the Saffron Centre for Young Musicians is a flagship music centre, providing high quality musical training to students aged 4 to 18.

This Music Centre Administration role will be expected to work closely with the Centre Lead to understand the requirements of the community provision, and actively engage with and support young people and members of the public who attend sessions to ensure the smooth running of the community provision. This role will be central to the community work ensuring all the administration requirements are completed, providing a good level of customer support.

Key Accountabilities

To act as a first point of contact for students, parents and tutors at the Centre for Young Musicians during opening hours, answering queries, such as those relating to timetables, rooms, fees etc.
To provide timely response to email communications from parents and wider stakeholders regarding the community provision. To oversee the delivery of weekly music sessions within the community.
To work with the Centre Lead and support the promotion of all provision within the district.
To make use of the administration package ‘Speedadmin’ to ensure accuracy in timetables, and to undertake any setting up of blended learning through online delivery within their district area.
To work with venue staff in the locations where work is delivered and ensure positive relationships are maintained.
To support parent’s sign up for the wider service delivery, and to access the instrumental discount that we offer.
To assist with any exams, concerts or external performances that may be occurring within their delegated district.

Knowledge, Skills and Experience

Educated to RFQ Level 2 or equivalent by experience.
Clear interpersonal and communication skills.
Experience of delivering a high quality, customer focused service.
Ability to work without assistance to complete tasks.
Experience with working with different software packages.
Ability to work in a team.
Ability to oversee a range of administrative tasks.

Why Essex?

As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we’re committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you.

In February 2025, Greater Essex was accepted onto the Government’s devolution priority programme, which will see local authorities in Essex work towards establishing a Mayoral Combined County Authority by May 2026. You can read more about devolution and local government reorganisation (LGR)) on our careers site

Essex County Council is proud to be a Disability Confident Leader. We’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

Once you’ve secured your role within Essex County Council you will receive many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs.

At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles, including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community

If you have queries on this role or require anything further, please email Sandra.middleton@essex.gov.uk

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