Waste Management Officer – North Herts Council
Grade 4 - £13.50 PAYE
37 per week
2-3 Months Contract
Immediate Start
Location: The Buntingford Waste Depot, Baldock Road, Buntingford, SG9 9ER
Closing Date: Wednesday 26th November 2025
Essex County Council (ECC) are delighted to be recruiting a Waste Management Officer on a full-time, temporary basis for North Hertfordshire Council.
About Us
North Hertfordshire is a large rural district with approximately 125,000 residents with four historic towns, Hitchin, Baldock, Royston and Letchworth Garden City. The Council has a clear vision: We put people first and deliver sustainable services, to enable a brighter future together.
Why work with us?
We are committed to promoting equality, diversity, and inclusion in our recruitment practices and in our employment policies. We want our employees to feel safe to express themselves and we encourage applicants from diverse backgrounds with a wide range of talents. We are dedicated to promoting a healthy work/life balance, valuing our employees, and enabling them to make a difference to the local community.
At North Herts Council we are proud to be a Disability Confident employer and we guarantee an interview to anyone disclosing a disability whose application meets the minimum requirements for the job.
The Role
This job is a key role in the successful delivery of our waste and recycling services for residents in both East and North Hertfordshire.
The post holder will be engaging with residents to assist with queries on our waste and recycling services and support the delivery and collection of containers as required.
Also undertaking performance and asset monitoring for Refuse and Recycling collections, Street Cleansing and other service requirements to ensure residents are receiving an excellent service.
Approximately 75% of working time will be lone working, performed within East and North Hertfordshire districts.
Accountabilities:
- Check agreed standards and perform inspections of work, in line with government guidance / code of practice, carried out by contractors, as directed by the Waste Contracts Manager, for waste, recycling, street cleansing, and keep accurate records of the findings and standards achieved.
- Undertake inspections of assets and undertake local environmental quality surveys such as cleanliness and bin condition at the direction of the Waste Contracts Manager.
- Undertake administrative functions associated with various waste management IT systems including recording appropriate data for the Waste Contract Manager.
- Record incidences of graffiti identified following set procedures for notifying property owners.
- Undertake surveys relating Key Performance Indicator inspections and kerbside recycling participation levels, accurately recording data.
- Assess waste and recycling resource requirements for new residences/developments for refuse and recycling facilities advising developers of standards and requirements in line with published policy and advice.
- Undertake door to door surveys and refuse/recycling audits as required.
- Facilitate the delivery and collection of containers to residents as required.
- Provide advice regarding waste operations and duty of care documentation as required.
- Provide advice and information to the public and other organisations on waste, recycling, and street cleansing.
- To assist in weekend promotional activities as required.
Experience You Will Bring:
- Excellent keyboard skills and use of Microsoft Windows and Microsoft Office suite of programmes.
- Basic knowledge of waste management functions.
- Basic understanding of health and safety at work
- Experience of IT. Good working knowledge of Microsoft Office software including Word, Excel
- Ability to navigate and prioritise route planning for visits and audits
- Ability to work as part of a team
- Proactive attitude and willing to initiate change
- Experience of working in a waste management environment
- Experience of working with contractors
What to do Next
If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website. If you have any queries relating to this post please email Ashleigh.Drake@essex.gov.uk