Business Administrator
Permanent, Part Time
£25,081 to £28,099 Per Annum
Location: Basildon
Working Style: Fixed-base worker
Closing Date: 19th May 2025
The Role
This role is to work in a short break Residential team, supporting adults with a learning and physical disability, within Longwood the administer pays a crucial role, liaising with families and carers and other professionals coordinating the adults booking of nights, and requesting transport to ensure a smooth running of the home, as well as managing the front office and reception of the home.
The Business administer at Longwood ensures the admin related to all aspects of the home is updated in-line with the monthly deadlines given, this includes ordering of goods, Monthly budget reports, occupancy bed returns, updating training records etc.
The person taking in this role should have an understanding of working with adult with a learning disability, and be able to be interacting with the people that use the service in a respectful, dignified, friendly manner.
To read more about our business area, please visit:
The Opportunity
ECC Adult Social Care, through effective practice, is moving towards a transformational shift from a focus on long-term care support, to a model with four key principles:- prevention; early intervention; enablement and safeguarding. This will enable people, their families and carers to be able to access information and tools to live healthily and independently. Providing an opportunity to respond pro-actively to growing service demand in a sustainable way, within the financial constraints of the Council.
The Business Administrator will focus on providing clerical, administrative and financial support to the residential services. Delivering high quality and responsive administrative systems to ensure that the service has effective financial management and Health and Safety monitoring. In addition, the role maximises the use of other systems to facilitate good quality data collection.
Accountabilities
- Responsible for delivering effective administrative support to ensure able to maintain the effective running of the residential home and working to deadlines.
- Provides statistical information to ensure regular management reporting on staff information, such as, sickness; annual leave; overtime and service user information is available to ensure accurate financial charging.
- Responsible for ensuring all relevant financial procedures, including Amenity Accounts, are in place to enable the safe and appropriate handling and banking of all monies, both cash and cheques.
- Responsible for regular updating of relevant systems to ensure accuracy and highlighting awareness of office processes to new staff.
- Responsible for dealing appropriately with members of the public, service users and their carers, ensuring complaints are dealt with effectively, in line with agreed policies and procedures.
- Delivering an efficient operation of the reception area by prioritising calls and providing a good service to visitors to ensure creating a good first impression.
- Working collaboratively as part of a team by sharing Health and Safety knowledge and recognising service user issues that need to be addressed to ensure such matters are given priority
- Specific individual and shared targets and objectives are defined annually within the performance management framework.
The Experience You Will Bring
- Educated to RQF Level 3 (A level) or equivalent by experience with a willingness to achieve the award within 24 months of starting the role.
- Evidence of self-development in particular professional area.
- Experience of delivering business support including translating data and dealing with external enquiries, within a social care setting.
- Strong communication skills and an ability to develop a rapport and engage with diverse groups of individuals, particularly challenging family situations.
Why Essex?
As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we’re committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you.
In February 2025, Greater Essex was accepted onto the Government’s devolution priority programme, which will see local authorities in Essex work towards establishing a Mayoral Combined County Authority by May 2026. You can read more about devolution and local government reorganisation (LGR) on our careers site.
Essex County Council is proud to be a Disability Confident Leader. We’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.
Once you’ve secured your role within Essex County Council you will receive many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs.
At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles, including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone.
As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service
Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.
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If you have queries on this role or require anything further, please email jamielea.wallis@essex.gov.uk
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