Family Worker Link Role (Family Solutions)

About the role

Family Worker Link Role (Family Solutions)

Fixed Term, Full Time

£31,931 to £36,423 per annum

Location: Colchester

Here in Essex, we continue to raise the bar about practice and our investment in our workforce is second to none. It’s an exciting time to join us having received our 2nd Outstanding Ofsted rating in a row.

Family Solutions is an Early Help service in Essex working holistically with disadvantaged families, with multiple difficulties to enable them to make significant changes and improvements to their lives. Family Solutions is part of children’s social care and was described as “exceptional” by OFSTED in their recent inspection which judged children’s social care as “outstanding”.

The role:

The work of a Family Worker Link role is complex, sometimes challenging, but always varied and rewarding. Key aspects of the work include:

Working closely with families to build strong relationships with all family members.
Promoting positive change with families.
Provide both practical and specialist advice as well acting as a lead coordinator for additional support services where appropriate.
Managing your own caseload.
Managing safeguarding risks to children.
Taking the lead on an area of professional practice for the team through supporting team members, and liaising with professionals outside of Family Solutions.
The post holder will be expected to operate flexibly, working out of normal office hours when required to best meet the needs of the family.
Responsible for determining the direction and actions required in order to progress cases forward on a day-to-day basis; recognising when key decisions regarding risks/concerns need to be referred to the Team Manager or Practice Supervisor.
Responsible for acting as a source of advice, guidance and support to colleagues in relation to the thematic role held in order to support case discussions and mentor and guide colleagues.
Responsible for undertaking holistic assessments of family needs to help create intervention plans and identify how outcomes can be achieved that fully reflect the family and young person’s views and aspirations; delivering interventions, including group work programs, to support families to make change.
Responsible for facilitating complex family meetings, managing the potentially competing views of families and professionals, in order to find achievable solutions.
Responsible for undertaking individual and group programmes of work to enable children and families to develop their skills to resolve issues and problems themselves; providing information and accompanying families to help access other local services.
Responsible for providing specific practical, personal, and emotional support to families in their homes or other settings as part of an agreed plan in order to achieve agreed and sustainable family outcomes.
Responsible for actively participating in regular supervision in order to review work and ensure effective interventions for families.
Responsible for ensuring that the principles of effective practice are fully embedded in service delivery; working collaboratively with staff and partners to ensure effective risk management in line with the thresholds of the Effective Support and Guidance document to ensure that the Family Solutions team understands and follows the SET child protection procedures.

What you will need:

Essential:

Educated to degree level preferred but minimum NVQ level 4 or equivalent by experience in relevant thematic specialism i.e., Domestic Abuse, Substance Misuse, Education, Mental Health, and Parenting.
Significant practical experience of working with families with multiple and complex needs.
Effective communication skills, good problem solving and assessment skills with a demonstrable track record of building and sustaining positive professional relationships with individuals and families with multiple and complex needs.

Desirable:

Experience of applying a solution focused approach and providing practical advice and support to families to enable them to achieve positive and sustainable outcomes.
Ability to work in partnership with others to maximise outcomes for families in line with the Family Solutions operating principles.
Ability to work independently and as part of a team and to use supervision appropriately.

To read more about us please visit: Children & Families

Please take a look at our ‘No Magic’ Children & Families video

The role requires you to be mobile throughout a wider operational area including travelling around the county of Essex and beyond, transporting service users and their belongings and to be able to do so in an emergency. Driving licence and car or the ability to meet the mobility requirements of the role through other means is essential.

Why Essex?

As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we’re committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you.

In February 2025, Greater Essex was accepted onto the Government’s devolution priority programme, which will see local authorities in Essex work towards establishing a Mayoral Combined County Authority by May 2026. You can read more about devolution and local government reorganisation (LGR)) on our careers site

Essex County Council is proud to be a Disability Confident Leader. We’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

Once you’ve secured your role within Essex County Council you will receive many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs.

At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles, including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community

If you have queries on this role or require anything further, please email christine.simmons@essex.gov.uk

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