Recruitment Support Advisor - Working for Essex

About the role

Recruitment Support Advisor

Fixed Term, Full Time

From £26,099 to £30,693 Per Annum

Location: Chelmsford

Working Style: Anywhere worker

Closing Date: Sunday 11th May 2025 @ 11.59pm

Please note this vacancy is available as a Fixed Term Contract or Secondment opportunity for up to 1 year.

Interviews will be held in person at County Hall, Chelmsford.

This position has been classed as an anywhere worker role but has an expectation that the successful candidate will attend the office, in Chelmsford, 2 days per week, with the remaining time allowing for remote working if desired, in line with the organisation’s needs.

To read more about our business area, please visit: People, Policy, Economy and Public Health

The Opportunity

Essex Shared Services sits within the People, Organisation and Development function at Essex County Council (ECC).

Essex Shared Services has built long-term partnerships by providing tailored solutions, while delivering outstanding customer service to several public sector organisations. By sharing our expertise, skills, and breadth of knowledge, we have provided a cost saving while our quality and service remains.

The Recruitment Support Adviser (RSA) will support Essex Shared Services, hiring managers and candidates. Providing a customer focused and professional service, you will provide day to day operational support such as arranging interviews, processing new temporary hires, and supporting our temporary workers on site with their needs. The RSA will have a solid understanding of the recruitment process, legislation requirements and policy requirements and be confident in providing technical guidance and advice to hiring managers across the organisation.

Accountabilities

Supporting Essex Shared Services, you will develop a thorough understanding of the end to end temporary and permanent recruitment service. You will advise and guide hiring managers and candidates throughout the recruitment cycle, including key employment law, policy, and legislation.
A thorough understanding of ECC policy and best practice you will ensure that you drive a culture of inclusion, fair recruitment practice, equality and transparency, guiding hiring managers in best practice.
Arranging a high volume of interviews daily, you will ensure that candidates receive detailed interview confirmations the aid their interview performance and that full interview scheduling is managed and provided to hiring managers, including the management of skills assessments, skills testing, unplanned presentations and vide interviewing.
Work collaboratively across the recruitment teams to provide administrative and project support where needed, to deliver one off project work as and when required.
Conduct the full end to end recruitment process for named temporary hires, ensuring they have a positive experience of joining ECC and can start work, fully compliant, on the agreed date.
Processing IR35 checks when needed for new temporary hires, providing guidance to managers on intermediary’s legislation, HMRC requirements and ECC policy adherence to in and out of scope temporary workers.
Managing weekly temporary payroll, including candidate payment queries, invoicing, statutory deductions and technical advice and guidance to temporary workers.
Managing ECC’s supply chain of recruitment agencies including contractual compliance, supplier performance and day to day supply chain management.
Managing shared inboxes, ensuring queries reach the right person on the same working day of receipt, or directly responding and managing the query yourself.
Providing day to day support to all temporary workers on site, including managing all temporary worker extensions and updating required documentation.
Specific individual and shared targets and objectives are defined annually within the performance management framework.

The Experience You Will Bring

Educated to RQF Level 3 or equivalent by experience.
A thorough understanding of appropriate recruitment legislation, including Agency Worker Regulations, equalities act, protected characteristics and IR35.
A clear understanding of diversity and inclusion and reasonable adjustment legislation.
Proficient IT skills, MS Word and MS Excel, MS PowerPoint are essential.
A passion for HR and resourcing best practice, with a keen focus on outstanding service and complex query resolution.
Understanding of temporary worker legislation and the ability to quickly develop expertise in ECC policy and provide technical advice and guidance to temporary staff and hiring managers.
Highly motivated with excellent attention to detail, a result orientated approach and continually seeking to improve. Ability to prioritise own workload and meet organisational deadlines.
Strong verbal and written communication skills with experience of dealing with customer queries and a track record of providing exceptional customer service.
Evidence of building effective working relationships with colleagues and customers.

Why Essex?

As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we’re committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you.

In February 2025, Greater Essex was accepted onto the Government’s devolution priority programme, which will see local authorities in Essex work towards establishing a Mayoral Combined County Authority by May 2026. You can read more about devolution and local government reorganisation (LGR) on our careers site.

Essex County Council is proud to be a Disability Confident Leader. We’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

Once you’ve secured your role within Essex County Council you will receive many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs.

At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles, including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community

If you have queries on this role or require anything further, please email jamielea.wallis@essex.gov.uk

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