Stats Assistant (Administration)

About the role

Stats Assistant (Administration)

Permanent, Full Time

£25,081 per annum

Location: Colchester

This role works as part of a team to deliver effective, administrative support in respect of Stats enquiries within Essex Highways.

Excellent customer, communication and interpersonal skills are essential to ensure high levels of customer service. An ability to accurately input and translate data is key to success.

You will be required to work on-site 1 day per week at the Ardleigh Depot, Harwich Road, Colchester CO7 7LT.

Essex Highways is responsible for managing and maintaining one of the largest highway networks in the country: 5,000 miles of roads and around 5,000 miles of footways. Essex Highways is a delivery partnership between Essex County Council and our contractual partner. As an Essex County Council employee you will work alongside our contractual partner to deliver road maintenance, street lighting, drainage and flooding, winter travel, road safety, traffic management, highway development, bridges and structures, grass and vegetation, bus stops and bus shelters, public rights of way and roads strategies for users of Essex highways.

Accountabilities

Deliver high quality, efficient and effective administrative services across the function.
Provide a clear, concise and timely service to customers.
Consistently and accurately working within processes and, where appropriate, sharing knowledge and good practice, suggesting areas of potential improvement.
Responsible for maintaining confidential records in line with Essex County Council/Essex Highways policies and procedures.
Dealing with correspondence for the team or service in a timely, consistent and professional manner.
Responsible for inputting and interpreting a range of data, producing reports and information, highlighting issues of concern as necessary.
Specific individual and shared targets and objectives are defined annually within the performance management framework.

The Experience You Will Bring

Educated to RQF level 2 (GCSE) or equivalent by experience.
Proven ability to use computerised systems with a high level of speed and accuracy, with experience of MS Office suite of programmes and their practical application (use of databases would be an advantage).
Experience of inputting and translating data sets, delivering information and report.
Ability to communicate in a manner which is easily understood and tailored to meet a wide range of audiences.
Experience of managing electronic or hard copy filing systems, with access to sensitive and/or personal information.
Ability to identify new ways of working, responsive to change and able to adopt and promote this among colleagues.

To read more about our business area, please visit: Climate, Environment and Customer Services

Why Essex?

As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we’re committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you.

Essex County Council is proud to be a Disability Confident Leader. We’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.

We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles, including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community

If you have queries on this role or require anything further, please email christine.simmons@essex.gov.uk

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