Licensing Manager (Castle Point Borough Council)
Castle Point Borough Council
Permanent, Full Time
£45,441 to £49,498 per annum
Location: Castle Point
Closing Date: 5th November 2024
Why Castle Point? Castle Point Borough Council is a statutory body responsible for employing nearly 350 staff, and delivering over 150 council services, both statutory and for the community's well-being and benefit. Castle Point Borough Council aims to provide high-quality and financially sustainable services while prioritising outstanding customer service, transparency in decision-making, and promoting local democracy. Additionally, the council seeks to transform, modernize, and improve its performance, as well as support and enable the communities within its jurisdiction to be strong, healthy, and thriving.
Our values: Trust, Respect, Improving and Learning, and Customer Focus
The Opportunity
Oversee the Licensing functions of the council and to lead, develop, manage, and prioritise the work of the Council’s Licensing Service.
Accountabilities
- Coordinate and manage programs to implement the Council’s duties related to the Licensing Act 2003, Gambling Act 2005, vehicle licensing, street trading, and other functions, including regulation and enforcement activities.
- Oversee vehicle checks, premises inspections, and enforcement actions to ensure compliance with licenses, permits, or registrations, while coaching and developing the licensing staff.
- Prepare for court proceedings, attend, and present evidence as required at Magistrates, Crown, or Higher Courts.
- Ensure proper processing and determination of licenses, permits, and registrations through technical, financial, and administrative checks, and consultations with partner agencies.
- Provide specialist advice on licensing functions, evaluate new legislation, and maintain relevant areas of the Council’s website with updated procedures and guidance.
- Liaise with internal services and external partners, including Essex Joint Licensing Officers Forum and South East Essex Licensing Managers Group, to promote public safety and compliance.
- Manage licensing administrative and software systems, and control financial budgets related to licensing fees and provide associated reports.
- Represent the licensing team at various meetings, manage complaints, and produce operational procedures to guide staff and applicants.
The Experience You Will Bring
- Working in a Local Government Licensing Department for a minimum of 5 years
- The ability to quickly analyse and interpret complex written, numerical and financial information and make informed decisions.
- Proficiency in working independently and collaboratively and strong interpersonal skills building effective teams and relationships, regardless of hierarchy and line management.
- A personal commitment to delivering high quality services to all customers and service users.
- Highly developed skills in planning, programming, monitoring and delivering projects within required timeframes.
- Experience of managing human resources with expertise in performance management and capability issues
- Strong problem solving and decision making abilities to resolve licensing issues and disputes.
- Understanding of legal frameworks and procedures related to licensing and enforcement.
- Effective time management and organisational skills to handle multiple tasks and meet deadlines.
Castle Point Borough Council is proud to be a disability confident employer. We’re committed to interview all disabled applicants if they meet the minimum requirements of the job. We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. Please speak to our Recruiters if you require any reasonable adjustments during the process.
Castle Point Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.
If you have queries on this role or require anything further, please email sadie.orwell@essex.gov.uk