Resources Caseworker – Level 2 (HR) – Maldon District Council

Resources Caseworker - Level 2 (HR) - Maldon District Council

Maldon District Council

Permanent, Full Time

£29,651 - £31,482

Location: Maldon

Closing Date: 03 August 2025

Location: 

This role provides remote and flexible working as well as working within the Council Offices, subject to business need.

The Resources Casework Team are looking for a confident, approachable and organised individual to complement the established team who provide HR support to the Council with learnt HR experience. Covering the entire employee lifecycle the responsibilities including recruitment, pre-employment and compliance checks such as DBS and health surveillance, managing staff change processes, arranging training, maintaining accurate staff records and responding to a wide range of HR related queries.Providing HR support for less complex tasks which require some understanding of relevant processes, regulations and legislation. Resources Caseworkers must ensure attention to detail, accuracy and customer focus to enable the highest possible standards of support and advice to resolve requests.The successful candidate would ideally have worked in a similar role within local government and able to demonstrate the following: • Working in a customer focused, support service role with good admin skills• Ability to analyse and respond to requests and understanding when to escalate a case• Ability to be accurate, detailed and professional in approach to work• Maintain confidentiality• Ability to deliver high standards and good customer service.• Strong IT skills including Microsoft and HR related systems (Select HR), and ability to learn new systems quickly. • HR experience is essential, CIPD Level 3 qualified or working towards• Good communication skills, recognising when different communication methods are needed. 

We offer flexibility and remote working, but please only apply if you're able to work regularly from our office. Some parts of the role, like onboarding checks and data compliance, need to be done on-site. Plus, we value in-person working and team meetings to stay connected and collaborate effectively.

If you believe you have the qualities that we need to take us forward, we would like to hear from you.

For an informal discussion about this position

For more information or an informal discussion, please contact Jo West on 01621 732751 or email joanna.west@maldon.gov.uk who will triage your call as necessary. Please also download and read the job description. 

To apply

If you would like to be considered for this role, we would love to hear from you. Please complete the online application form found here. We are unable to accept CVs. 

Interviews to be held on 13 August 2025

Please note: All interview notifications will be sent via e-mail. Please ensure you provide an e-mail address so that we can make contact with you. If email is not suitable to you because of additional needs, please make us aware so we can support you through this process fairly on 01621 854477.

Unfortunately, due to the number of applications we receive, we are unable to respond to all applications. Therefore, should you not hear from us within 3 weeks of the closing date, please assume you have been unsuccessful.