Jess joined us in April as an apprentice in our Learning & Talent Development team, supporting us on everything from apprenticeship delivery to coaching and mentoring.
Alongside her role, Jess is completing a Level 5 People Professional apprenticeship, as part of a cohort of other apprentices.
Navigating post-university uncertainty
When I graduated with a Psychology degree, I had a clear vision for my future working in mental health, forensics, or research. I’d even lined up a placement at Great Ormond Street Hospital to gain practical experience in a clinical setting. But like many others, my plans were unexpectedly disrupted by the COVID-19 pandemic. The placement was cancelled, opportunities became scarce, and I found myself entering a competitive job market with a degree but little practical experience.
I was told a degree would open doors and the key to starting a fulfilling career. But reality hit differently. I was competing with candidates who had years of experience, and I felt frustrated. I began to question myself and whether I’d wasted time pursuing something I loved.
That’s when I took a step back, revisited the modules I’d enjoyed most at university and rediscovered business psychology. It was a turning point. I started exploring roles that combined psychology with people development and organisational growth, and I found the Learning and Talent Development role at ECC on their website.
Growing at Essex County Council
From the moment I joined ECC, I felt like I’d found the right place. Starting my apprenticeship has been a transformative and overwhelming experience and I massively struggled with imposter syndrome. I felt underqualified, often asking ‘silly’ questions. I was quickly reassured this was normal, with my colleagues telling me that everyone experiences it at some point in their career and no question is a silly question. So, I decided to embrace it. Because of this I’ve massively grown in confidence thanks to a supportive environment and am beginning to lose the imposter syndrome feeling (I still ask those silly questions though!).
From the moment I joined ECC, I felt like I’d found the right place.
Jess, Learning and Talent Development Apprentice
Weekly check-ins with my line manager have provided a space to reflect, discuss personal development and stay on track, while opportunities to collaborate on projects have helped me build confidence and learn from others. At the same time, I’ve been trusted to lead my own projects, which has allowed me to develop my skills and grow independently. As well as having very supportive managers and such a welcoming team, I am also fortunate to be on this journey with three incredible girls who are also completing the same apprenticeship. We have become great friends, and their advice and encouragement are invaluable, without them I think my apprenticeship journey would be very different.
Working at Essex County Council has given me the opportunity to apply my academic background in a meaningful, hands-on way. I’ve developed my transferable skills, from communication and problem-solving to teamwork and project management but most importantly, I’ve found a place where I feel valued, supported, challenged, and excited about what’s ahead.

Why apprenticeships deserve more recognition
For graduates considering their next steps, I’d say don’t overlook apprenticeships they’re just as valuable if not more so than university. Seek roles that align with your interests but also stay open-minded as you might uncover a passion you hadn’t considered. And remember, your degree gives you a unique lens that adds real value in the workplace, but it doesn’t define you, you have so much more to offer so take the risk you have nothing to lose.
Inspired by Jess’ apprenticeship experience? Find out about our entry pathways on our ‘Entry to Work’ page.



